V98 treats user privacy as a priority, not merely a legal obligation. This page transparently explains what data we collect, why we need it, how we store it, and the rights you hold over your own data.
V98's Privacy Commitment in 6 Principles
Six core values that form the foundation of how v98 manages and protects user personal data
All data transmitted between your device and v98 servers is encrypted using TLS 1.3 and AES-256 — the same standards used by leading banks and financial institutions worldwide.
TLS 1.3 AES-256V98 only collects data that is strictly necessary to deliver our services. We do not request irrelevant information, and we do not retain data longer than required for operational purposes.
Data MinimizationYour personal data is never sold, rented, or traded to third parties for commercial purposes. This is a non-negotiable commitment at v98.
No Data SellingOnly v98 team members who require access to specific data to perform their duties are authorized to do so. All access is logged and regularly audited to prevent internal misuse.
Role-Based AccessYou have the right to access, update, or request deletion of your personal data at any time. Valid requests are processed by the v98 privacy team within a reasonable timeframe without unnecessary red tape.
Right to Access Right to DeletionIn the event of a security incident that could affect user data, v98 is committed to notifying impacted users as quickly as possible, along with the mitigation steps being taken.
Breach NotificationThis Privacy Policy applies to all users of the v98 platform who access its services via the website v98.cl or the official v98 mobile app. By using v98 services, you confirm that you have read and agreed to this policy.
This Privacy Policy is published by v98 ("We", "Platform", "v98") to explain the practices for collecting, using, storing, and protecting the personal data of users ("You", "User", "Member") who use v98's services.
"Personal data" in this context refers to any information that can be used to identify you directly or indirectly — including your name, email address, phone number, bank account or e-wallet details, and technical data such as IP address and device information used to access the platform.
This policy forms an integral part of the Terms & Conditions v98. We encourage you to read both documents together for a complete understanding of your rights and responsibilities when using the platform.
When registering an account, using our services, or contacting customer support, you may provide the following information:
When you use the v98 platform, our systems automatically collect technical data required for security and service performance:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity | Name, email, phone number | Account registration & verification |
| Financial | Bank account, e-wallet | Process deposits & withdrawals |
| Technical | IP address, device type | Security & fraud prevention |
| Activity | Game history, bets | Customer support & audit |
| Communications | Live chat messages, email | Complaint & dispute handling |
The data we collect is used for the following purposes:
V98 does not use your personal data to build behavioral profiles that are sold to advertisers or third parties. Data is used solely for platform operations and user security.
V98 does not sell users' personal data. However, under certain limited and controlled circumstances, data may be shared with:
Every third party working with v98 is required to comply with strict data confidentiality agreements and may only use the data received for agreed-upon purposes.
V98 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small files stored on your device that help the platform remember your preferences, keep your login session active, and understand how you interact with the platform.
You can manage your cookie preferences through your browser settings. However, disabling essential cookies may significantly affect platform functionality.
V98 user data is stored on servers located in high-security data center facilities with strict physical access controls, redundant cooling systems, and 24-hour monitoring. All data is encrypted both in transit and at rest.
The technical security measures implemented by v98 include:
V98 retains personal data only for as long as necessary to fulfill the purpose for which it was collected. General data retention guidelines we apply:
Once the retention period ends, data is securely deleted using methods that ensure it cannot be recovered.
As a v98 user, you have the following rights over your personal data:
To submit a request regarding your rights, contact the v98 privacy team via 24-hour live chat on the platform. Valid requests will be processed within a reasonable timeframe.
Some data deletion requests may not be fully fulfilled if the data is required to meet legal obligations, resolve ongoing disputes, or enforce v98's Terms and Conditions.
V98 services are intended exclusively for individuals aged 18 and above. v98 does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor's data has been collected without adequate age verification, that data will be deleted immediately and the account in question will be closed.
If you are a parent or guardian and discover that your minor child has registered an account at v98, please contact our customer support team via live chat immediately for prompt assistance.
V98 may update this Privacy Policy from time to time to reflect changes in our privacy practices, regulatory requirements, or service improvements. Users will be notified of significant changes via their registered email or in-platform notification before the changes take effect.
The latest version of this Privacy Policy is always available on this page with a clear update date. Continued use of v98 services after changes are published constitutes your acceptance of the updated policy.
Any questions or concerns about this Privacy Policy can be directed to the v98 privacy team at any time via 24-hour live chat on the platform.
Your Privacy Rights at v98
You have full control over your personal data — this is not just a legal right, it is v98's promise to every user.
You may request a full report of all personal data stored by v98 in relation to your account, including how that data is used.
If any data is inaccurate or outdated, you may request v98 to correct or update that information promptly.
You may submit a request for deletion of your personal data. Requests will be processed in accordance with applicable legal obligations.
Request a copy of your personal data in a structured, machine-readable format, for your personal use or to transfer to another service.
You may request v98 to restrict certain ways your data is processed while a dispute or objection is being resolved.
If you believe your data is being processed in a manner inconsistent with the stated purpose, you have the right to file a formal objection with v98.
To exercise any of the above rights, contact the v98 privacy team via 24-hour live chat on the platform.
With a transparent privacy policy and a multi-layered security system, you can focus on enjoying all v98 services without worry. Register now and experience a platform that truly puts its users first.