Official Document

Terms and Conditions v98 – Official Platform Usage Rules

This page outlines the rules and terms governing the use of all v98 services — from account registration and financial transactions to bonus usage and user responsibilities. Please read carefully before using the platform.

Last updated: January 1, 2026  ·  Version 3.0

Key Points You Should Know

A summary of v98's key terms before you read the full document below

Minimum Age 18 Years

All v98 services are intended solely for users aged 18 and above. Registration by individuals under this age is not permitted, and accounts will be closed if found to be in violation of this requirement.

One Account per User

Each user is only permitted to hold one active account at v98. Owning more than one account is a serious violation that may result in the closure of all associated accounts and freezing of balances.

Bonus with Rollover Requirements

All bonuses at v98 are subject to rollover (turnover) requirements that must be met before bonus wins can be withdrawn. Rollover requirements are clearly stated on each promotion's page.

Withdrawals in IDR

All transactions at v98 — both deposits and withdrawals — are conducted in IDR. Supported methods include QRIS, DANA, OVO, GoPay, ShopeePay, and local Indonesia bank transfers.

Platform Misuse Prohibition

The use of bots, automated software, collusion, system manipulation, or any form of cheating is strictly prohibited. v98 reserves the right to close accounts and seize balances if such activity is detected.

Responsible Gaming Commitment

V98 provides betting limits, deposit limits, play-time reminders, and self-exclusion options. Users who feel they have a gambling problem are encouraged to use these features.

By registering an account or using v98 services, you are deemed to have read, understood, and agreed to all of these Terms and Conditions. If you do not agree to any provision, please do not use v98 services.

Article 1: Definitions and Scope

These Terms and Conditions govern the relationship between v98 ("Platform", "We", "v98") and registered users ("You", "User", "Member") who access and use the services available on the v98 platform via the website v98.cl or the official v98 mobile app.

The term "services" in this document covers all products and features available on v98, including but not limited to: Slot Games, Live Casino, Sports Betting, virtual betting, table games, the account system, financial transaction features, bonus and promotion programs, and customer support services.

These Terms and Conditions apply together with Privacy Policy and Responsible Gaming Policy v98, all of which form a single inseparable document.

Article 2: Eligibility and Account Registration

2.1 Age Requirements

V98 services are available exclusively to individuals aged 18 (eighteen) years or older. By registering an account, you represent and warrant that you meet this minimum age requirement.

V98 reserves the right to request identity verification documents at any time to ensure compliance with age requirements. Accounts found to be owned or used by individuals under 18 years of age will be permanently closed and all balances forfeited.

2.2 One Account per User

Each individual is only permitted to hold one active account at v98. A "single account" is defined based on a combination of full name, phone number, email address, bank account/e-wallet, and IP address used. If the v98 system detects duplicate accounts, v98 reserves the right to:

  • Closing all identified duplicate accounts
  • Freezing and seizing balances from all associated accounts
  • Canceling all bonuses and wins obtained from those accounts

2.3 Registration Data Accuracy

You must provide accurate, complete, and up-to-date information when registering your account. Required information includes your full legal name, active phone number, email address, and bank account or e-wallet details for transaction purposes. v98 is not liable for any losses arising from inaccurate or outdated registration information.

Providing false information, borrowing another person's identity, or registering using someone else's data without consent is a serious violation that may result in permanent account closure and potential legal action.

Article 3: Account Security and Password

You are fully responsible for the security of your v98 account, including keeping your password and login details confidential. v98 strongly recommends using a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols, at least 8 characters long.

Two-step verification (2FA) is available and recommended for all accounts. Enable 2FA via the security settings menu in your account for an extra layer of protection against unauthorized access.

If you suspect unauthorized access to your account, contact v98 customer support immediately via 24-hour live chat. v98 will never ask for your account password via email, SMS, or any other communication channel.

Article 4: Deposits and Payment Methods

V98 accepts deposits via a range of payment methods commonly used in Indonesia, including:

  • Local bank transfer (BCA, BRI, BNI, Mandiri, and other banks)
  • Digital wallets: DANA, OVO, GoPay, ShopeePay
  • QRIS — scan & pay from any digital wallet app

All deposits are processed in IDR. No additional fees are charged by v98 for deposits. Deposits are generally confirmed within seconds to a maximum of 5 minutes depending on the method used.

Funds deposited into a v98 account may only be used for play on the platform. v98 reserves the right to reject deposits if there is any indication that funds originate from illegal activity or if the transaction does not match the account holder's identity.

Article 5: Withdrawals

Users may withdraw their available account balance at any time, subject to the following conditions:

  • User identity has been verified (KYC completed)
  • No active bonus with unfulfilled rollover requirements
  • The withdrawal destination account must be registered under the same name as the v98 account holder
  • Minimum withdrawal amount applies as set for each payment method

Withdrawals to e-wallets (DANA, OVO, GoPay, ShopeePay) are typically processed within 1–15 minutes. Bank transfers are processed within 5–60 minutes depending on the destination bank's operating hours. v98 is committed to processing valid withdrawal requests as quickly as possible.

V98 reserves the right to conduct additional security checks (document verification, email/SMS confirmation) before processing large withdrawals. This is done solely to protect the security of user funds.

Article 6: Bonuses and Promotions

V98 offers a variety of bonuses and promotions, including new member welcome bonuses, deposit bonuses, cashback, and tournament promotions. All bonuses are subject to specific terms and conditions stated on each promotion's page.

6.1 Rollover Requirements

Every bonus received is subject to a rollover (turnover) requirement that must be fulfilled before wins can be withdrawn. Rollover is calculated based on the total valid bet amount that must be reached. Example: a bonus of Rp 100,000 with a 10x rollover means you need to place a total of Rp 1,000,000 in bets before you can withdraw wins from that bonus.

6.2 General Bonus Terms

  • Each user is entitled to receive the welcome bonus once only
  • Bonuses cannot be transferred between accounts
  • V98 reserves the right to void bonuses if abuse or fraud is detected
  • Unused bonuses will expire automatically once their validity period ends
  • Bets placed at very low odds (typically below 1.50 for sportsbook) may not count as valid rollover

Article 7: Game Rules

All games available at v98 — including slots, live casino, and sports betting — operate in accordance with the rules applicable to each game. Slot and digital game outcomes are determined by a Random Number Generator (RNG) certified by independent testing laboratories. Live casino outcomes are determined physically by dealers in licensed studios.

For Sports Betting, all confirmed bets are final unless a verifiable technical error occurs. v98 reserves the right to void or revise bets in the following situations:

  • An obvious pricing/odds error occurred due to a technical malfunction
  • Match postponed or canceled in accordance with the applicable policy
  • There is confirmed evidence of match-fixing as verified by sports authorities

Article 8: Prohibited Conduct

Users are prohibited from doing the following on the v98 platform:

  • Using bots, automated scripts, or third-party software to play games
  • Colluding with other users to manipulate game outcomes
  • Engaging in bonus arbitrage (bonus abuse) or exploiting system loopholes for unfair advantage
  • Engaging in money laundering or using the platform for illegal activities
  • Threatening, harassing, or behaving abusively toward support staff or other users
  • Registering an account using a false or another person's identity
  • Filing unauthorized chargebacks after making a deposit

Violations of this article may result in permanent account closure, forfeiture of all balances and wins, and reporting to the authorities if illegal activity is involved.

Article 9: Account Suspension and Closure

V98 reserves the right to suspend (temporarily) or close (permanently) a user account at its own discretion if there is sufficient cause, including but not limited to violations of these Terms and Conditions, suspicious activity, or a request by the user themselves.

Users may also close their account at any time by contacting the v98 customer support team. Before the closure is processed, any remaining eligible balance will be returned to the registered payment method.

Article 10: Responsible Gaming

V98 is committed to promoting a healthy and responsible gaming experience. The platform provides the following features accessible to all users:

  • Deposit Limit: Set a limit on how much you can deposit per day, week, or month
  • Bet Limit: Limit the maximum bet amount per gaming session
  • Time Reminder: Set notifications to remind you how long you have been playing
  • Play Break: Temporarily disable your account for a set period (24 hours, 7 days, 30 days)
  • Self-Exclusion: Permanently close your account if you feel you need to stop playing

If you or someone you know is experiencing problems with gambling, use the features above immediately or visit the Responsible Gaming us for more information.

Article 11: Privacy and Data Policy

V98 collects and processes users' personal data in accordance with Privacy Policy which forms an inseparable part of this document. Collected data is used solely for platform operational purposes, identity verification, fraud prevention, and fulfillment of applicable legal obligations.

V98 does not sell user data to third parties for commercial purposes. All data is stored and processed to industry-standard encryption and kept confidential in accordance with applicable regulations.

Article 12: Changes to Terms

V98 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on this page with an updated revision date.

Continued use of v98 services after changes are published constitutes your acceptance of the updated terms. We therefore recommend visiting this page periodically to check for the latest updates.

If you have any questions about these Terms and Conditions, contact the v98 customer support team via live chat, available 24 hours a day, 7 days a week.

Ready to Join v98?

By understanding these Terms and Conditions, you are all set to enjoy all v98 services safely and conveniently. Register now and experience the best digital entertainment for users in Indonesia.

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